Payment Policy
At Nevoliving, we want your shopping experience to feel seamless, secure, and enjoyable from start to finish. Our checkout process is designed for simplicity and peace of mind, so you can focus on selecting the pieces that make your home uniquely yours.
We accept a range of trusted payment options, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.
All payments are processed in Australian Dollars (AUD), and the full amount is charged once your order is placed. In some cases, your bank may temporarily hold a pre-authorization before the final payment is completed. This is a normal step in verifying and securing transactions.
Your privacy and security are always our top priorities. Each transaction is encrypted using advanced SSL technology, and all payments are handled through reliable, industry-leading providers. Nevoliving never stores your card details—your payment information remains safe between you and your bank.
If you experience any issues during checkout, please make sure your payment details are entered correctly and match the information on file with your bank. Should you still need assistance, contact us at help@nevoliving.com and our support team will be glad to help.
To maintain a secure shopping environment, Nevoliving may perform routine checks for unusual or suspicious transactions. In rare cases, we may contact you to confirm your details before shipping your order.
With Nevoliving, you can shop confidently knowing your payments are protected and your experience is cared for at every step.